| WARRANTY Heather La Bella, Inc. offers a 30-Day warranty on Nriched products. If you are not satisfied for any reason a replacement or refund will be provided on unworn and unwashed products within 30 days of receipt with packaging slip. Refund consists of purchasing price minus shipping and handling costs. Customer is responsible for shipping cost back to FDR Department.
If product contains a manufacturing defect in workmanship or materials, excluding stains, send product to FDR Department for inspection.
Please follow instructions detailed below when sending back product:
- Place product in a sealed package with copy of packaging slip containing order number.
- Be sure name, complete mailing address, phone number and order number on packaging slip are legible.
- Mark packaging slip detailing product's defective nature.
- Do not mark on product noting defective area.
- Send insured package by U.S. Postal Service to:
HEATHER LA BELLA, INC.
FDR Department
10008 National Blvd. Suite 188
Los Angeles, CA 90034
Upon receipt and inspection, if product proves defective a replacement of equal size and price will be issued.
Heather La Bella, Inc. cannot guarantee the receipt of identical product back for leather varies. Returned products are
property of Heather La Bella, Inc. Inspected products found not defective will be returned with explanation.
Carefully consider these facts before proceeding with warranty claim. Allow 2-3 weeks from day product is received
by FDR Department for processing. Additional weeks could incur due to product availability. |
